Product Refunds and Returns
All products are eligible for a refund in the original unopened package only.
If you are making an appointment through this APP, our locksmith will confirm you have the correct product before finalizing the appointment. All products are eligible for exchange. If at some point during the appointment, the locksmith determines that the product is the wrong one or in rare cases defective, arrangements will be made with the locksmith for the return and exchange of the product. In this case, the locksmith will need to reschedule the appointment with you, allowing time for the product to be exchanged. This exchange will be expedited. The wrong or defective product is not grounds for cancellation and/or refund. Differences in product price will be credited/debited back to the original payment form automatically.
Convenience Fee Policy
The Convenience fee is non-refundable unless the locksmith is unable to complete the job due to reasons within their control, such as issues with their programmer. Speedy Auto Keys will confirm this with the locksmith and then process your request for a refund. Any issues outside of the locksmith's control are not reason for cancellation and refund. Such issues include but are not limited to a faulty computer in your vehicle and low vehicle battery level which sometimes prevent proper programming. In some of these cases, the locksmith may need to reschedule the appointment. Each locksmith has their own procedures in these cases of which Speedy Auto Keys has no control or responsibility.
Service Completion
Once the job is completed resulting in a properly functioning product, Speedy Auto Keys responsibilities cease.
Refund Processing
All refunds are processed through the original form of payment.
Last updated: February 2026